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Privacy Policy

Last Updated: October 14, 2025

This Privacy Policy explains how ArtTrackr ("we", "us", or "our") collects, uses, and protects your personal information when you use our service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address (required for account creation and login)
  • Name (if provided through Google OAuth)
  • Account creation date
  • Subscription tier (Free or Pro)

1.2 Commission Data

When you use the Service, you provide:

  • Commission titles
  • Client names
  • Client contact information (email or phone numbers you enter)
  • Pricing information (commission prices and deposit amounts)
  • Due dates
  • Notes and descriptions
  • Commission status and history

1.3 Usage Information

We automatically collect:

  • Login activity (when you access your account)
  • Feature usage (which parts of the app you use)
  • Browser information (browser type, version)
  • Device information (operating system, device type)
  • IP address
  • Cookies and similar technologies (for authentication and functionality)

1.4 Payment Information

If you subscribe to the Pro plan:

  • Payment processing is handled entirely by Paddle
  • We do NOT store your credit card information
  • We receive only: subscription status, customer ID, and transaction confirmation
  • All payment data is subject to Paddle's privacy policy

2. How We Use Your Information

2.1 To Provide the Service

  • Create and manage your account
  • Store and display your commission data
  • Enable kanban board functionality
  • Generate statistics and reports
  • Process your subscription (if applicable)
  • Provide customer support

2.2 To Communicate With You

  • Send important service updates
  • Notify you of subscription changes
  • Respond to your inquiries
  • Send Pro plan launch notifications (if you joined the waitlist)

2.3 To Improve the Service

  • Analyze usage patterns to improve features
  • Identify and fix bugs
  • Develop new features
  • Monitor service performance

2.4 Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests
  • Enforce our Terms of Service
  • Protect our rights and the rights of others

3. How We Share Your Information

3.1 We DO NOT Sell Your Data

We will never sell, rent, or trade your personal information or commission data to third parties for marketing purposes.

3.2 Service Providers

We share information with trusted third-party services that help us operate:

Supabase (Database and Authentication)

  • • Stores your account and commission data
  • • Provides authentication services
  • • Location: United States
  • • Privacy Policy: https://supabase.com/privacy

Google (OAuth Authentication)

Vercel (Hosting)

Paddle (Payment Processing - Pro Plan Only)

  • • Processes subscription payments
  • • Handles all payment card information
  • • We only receive subscription status
  • • Location: United Kingdom/United States
  • • Privacy Policy: https://paddle.com/legal/privacy

3.3 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activity
  • Protect the rights and safety of our users

3.4 Business Transfers

If ArtTrackr is acquired or merged with another company, your information may be transferred to the new owner. You will be notified of any such change.

4. Data Security

4.1 Security Measures

We implement reasonable security measures to protect your data:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest (database encryption via Supabase)
  • Secure authentication (password hashing, OAuth)
  • Access controls (data isolation between users)
  • Regular security updates

4.2 No Guarantee

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

4.3 Your Responsibility

  • Keep your password secure
  • Do not share your account credentials
  • Log out from shared devices
  • Report any suspected security breaches immediately

5. Your Rights and Choices

5.1 Access Your Data

You can access all your commission data at any time through the application.

5.2 Export Your Data

You can export your commission data at any time (feature available in account settings).

5.3 Correct Your Data

You can edit any of your commission data directly through the application.

5.4 Delete Your Data

  • You can delete individual commissions at any time
  • You can delete your entire account through account settings
  • Upon account deletion, all your data is permanently removed
  • Account deletion is irreversible

5.5 Opt-Out of Communications

  • You can unsubscribe from promotional emails using the unsubscribe link
  • Service-related emails (security, billing) cannot be opted out while you have an account

5.6 Do Not Track

Our Service does not currently respond to "Do Not Track" browser signals.

6. Cookies and Tracking

6.1 Essential Cookies

We use cookies that are strictly necessary for the Service to function:

  • Authentication cookies (keep you logged in)
  • Session cookies (maintain your session state)

6.2 No Third-Party Tracking

We do not use third-party advertising cookies or tracking pixels.

6.3 Managing Cookies

You can configure your browser to refuse cookies, but this will prevent you from using the Service.

7. Data Retention

7.1 Active Accounts

  • We retain your data for as long as your account is active
  • Commission data is retained until you archive or delete it
  • Archived commissions remain accessible until you delete them

7.2 Deleted Accounts

  • When you delete your account, all data is permanently removed within 30 days
  • Backups may retain data for up to 90 days for disaster recovery purposes
  • After 90 days, all traces of your data are removed

7.3 Legal Obligations

We may retain certain information if required by law or to resolve disputes.

8. Children's Privacy

ArtTrackr is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately, and we will delete such information.

9. International Data Transfers

9.1 Data Location

Your data is stored on servers located in the United States (via Supabase and Vercel).

9.2 International Users

If you access the Service from outside the United States:

  • Your information will be transferred to and stored in the United States
  • By using the Service, you consent to this transfer
  • The United States may have different data protection laws than your country

9.3 European Users (GDPR)

If you are in the European Economic Area (EEA):

  • You have additional rights under GDPR
  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to data portability (export your data)
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise these rights, contact us at privacy@arttrackr.app.

10. California Privacy Rights (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act:

  • Right to know what personal information we collect
  • Right to delete your personal information
  • Right to opt-out of sale (note: we do not sell personal information)
  • Right to non-discrimination for exercising your rights

To exercise these rights, contact us at privacy@arttrackr.app.

11. Changes to This Privacy Policy

11.1 Updates

  • We may update this Privacy Policy from time to time
  • Material changes will be notified via email or in-app notification
  • The "Last Updated" date will reflect when changes were made
  • Continued use after changes constitutes acceptance

11.2 Review Regularly

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For data protection inquiries (GDPR/CCPA): privacy@arttrackr.app

13.1 Response Time

We will respond to privacy inquiries within 30 days.

Summary of Key Points

What we collect: Email, commission data you enter, usage information

How we use it: To provide the Service, improve features, communicate with you

Who we share with: Supabase (database), Google (if you use OAuth), Vercel (hosting), Paddle (payments)

We do NOT: Sell your data, use it for advertising, share it unnecessarily

Your rights: Access, export, correct, delete your data at any time

Security: Encryption, secure authentication, access controls

Contact: privacy@arttrackr.app

By using ArtTrackr, you acknowledge that you have read and understood this Privacy Policy.