Welcome to ArtTrackr. By accessing or using our service, you agree to be bound by these Terms of Service.
1. Acceptance of Terms
By creating an account and using ArtTrackr ("the Service"), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
ArtTrackr is a web-based application designed to help artists manage and track their art commissions. The Service allows you to:
- Organize commissions using a visual kanban board
- Track commission status from inquiry to delivery
- Manage client information and pricing
- View statistics about your commission work
- Archive completed commissions
3. User Accounts
3.1 Account Creation
- You must provide a valid email address to create an account
- You may sign up using Google OAuth or email/password authentication
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
3.2 Account Security
- You must notify us immediately of any unauthorized use of your account
- We are not liable for any loss or damage arising from your failure to maintain account security
- You must not share your account with others
3.3 Account Termination
- You may delete your account at any time through the application settings
- We reserve the right to suspend or terminate accounts that violate these terms
- Upon termination, your data will be permanently deleted
4. Subscription Plans
4.1 Free Plan
- Allows up to 3 active (non-archived) commissions
- Full access to kanban board and basic features
- Statistics and archive functionality included
4.2 Pro Plan
- Price: $9 USD per month
- Unlimited active commissions
- Custom column names and color themes
- Advanced customization features
- Subscription renews automatically unless cancelled
- You may cancel at any time
4.3 Payment Processing
- Payments are processed securely through Paddle
- All prices are in USD
- Billing occurs monthly on the anniversary of your subscription date
- No refunds for partial months of service
4.4 Changes to Pricing
- We reserve the right to change subscription pricing with 30 days notice
- Existing subscribers will be notified via email of any price changes
- Continued use after price change constitutes acceptance
5. User Content and Data
5.1 Your Data
- You retain all ownership rights to the commission data you enter into the Service
- This includes client names, contact information, pricing, notes, and any other information you input
- We do not claim any ownership over your content
5.2 Your Responsibilities
- You are solely responsible for the accuracy and legality of the data you enter
- You warrant that you have the right to store and process any client information you enter
- You must comply with all applicable laws regarding data collection and storage
5.3 Data Usage
- We will only use your data to provide and improve the Service
- We will never sell your commission data to third parties
- We may use anonymized, aggregated data for analytics purposes
6. Prohibited Uses
You agree NOT to use the Service to:
- Violate any local, national, or international law
- Infringe upon intellectual property rights of others
- Transmit malicious code or viruses
- Attempt to gain unauthorized access to the Service or other users' accounts
- Use the Service to harass, abuse, or harm others
- Scrape, copy, or automate access to the Service without permission
- Resell or redistribute the Service
- Use the Service for any illegal or fraudulent purposes
7. Intellectual Property
7.1 Service Ownership
- ArtTrackr and all associated branding, code, and design are owned by us
- You may not copy, modify, distribute, or reverse engineer any part of the Service
- All rights not expressly granted are reserved
7.2 Feedback
Any suggestions or feedback you provide about the Service may be used without compensation or attribution.
8. Service Availability
8.1 No Guarantee of Uptime
- We strive for high availability but do not guarantee uninterrupted service
- The Service is provided "as is" without warranties of any kind
- We may perform maintenance that temporarily interrupts service
8.2 Service Modifications
- We reserve the right to modify or discontinue features at any time
- We will provide reasonable notice of major changes
- Continued use after changes constitutes acceptance
9. Data Backup and Loss
9.1 Your Responsibility
- You are responsible for maintaining your own backups of critical data
- We recommend regularly exporting your commission data
- We are not liable for any data loss
9.2 Data Retention
- Active account data is retained for the duration of your account
- Deleted accounts and data are permanently removed and cannot be recovered
- Archived commissions remain accessible unless you delete them
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND
- WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE LAST 12 MONTHS
- WE ARE NOT LIABLE FOR DATA LOSS, BUSINESS INTERRUPTION, OR LOST PROFITS
- WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR SECURE
11. Indemnification
You agree to indemnify and hold harmless ArtTrackr, its operators, and affiliates from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of others
- Your user content or data
12. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.
13. Third-Party Services
The Service uses third-party services including:
- Supabase (database and authentication)
- Google (OAuth authentication)
- Vercel (hosting)
- Paddle (payment processing - when Pro plan is active)
Your use of these services through ArtTrackr is subject to their respective terms and policies.
14. Dispute Resolution
14.1 Governing Law
- These Terms are governed by the laws of Serbia
- Any disputes shall be resolved in the courts of Serbia
14.2 Informal Resolution
Before filing any legal action, you agree to attempt to resolve disputes informally by contacting us.
15. Changes to Terms
15.1 Modifications
- We may update these Terms from time to time
- Material changes will be notified via email or in-app notification
- Continued use after changes constitutes acceptance
- The "Last Updated" date will reflect when changes were made
15.2 Your Options
- If you do not agree to changes, you may delete your account
- Deleting your account is your sole remedy for disagreement with Terms changes
16. Severability
If any provision of these Terms is found to be unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ArtTrackr regarding the Service.
18. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: support@arttrackr.app
Website: https://arttrackr.app
By using ArtTrackr, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.